Delivery Matters to Us 

Understanding the delivery process is crucial for ensuring a seamless shopping experience. At Melisande.shop, we prioritize timely and efficient delivery of our products. Upon confirmation of your order, we initiate the delivery process, which is contingent upon your geographical location.

Typically, customers can expect their orders to be delivered within a timeframe of 10-14 business days. However, in certain circumstances, particularly for more remote locations or during peak periods, this timeframe may extend up to 21 business days. This extended period allows us to adequately prepare and ensure that each product meets our quality standards before it reaches you.

It is important to note that various factors can influence delivery times, including local postal services, weather conditions, and holidays. Therefore, while we strive to adhere to the stated delivery windows, unforeseen circumstances may occasionally cause delays.

To enhance customer satisfaction, we recommend that customers track their orders through the provided tracking information once their order has been dispatched. This allows for real-time updates on the status of the shipment and provides transparency throughout the delivery process.

In summary, our delivery policy is designed to ensure that you receive your order in a timely manner while maintaining the highest quality standards. We appreciate your understanding and patience as we work to deliver your selected timepieces with care and precision.